WE WANT TO BUY YOUR CAR

United Traders Hero 3 (1) Faq Hero - United Traders Limited

Frequently Asked Questions (FAQ)

Welcome to United Traders – We’re here to help you drive away with confidence.

General Questions

What types of vehicles do you sell?

We offer a wide range of vehicles, including used, and certified pre-owned cars, vans, and SUVs from various makes and models.

Where are you located?

We are located at 152 Amington Road, B25 8EL. Visit our Contact Us page for directions and business hours.

What are your business hours?

Monday - Sunday: 9:00AM - 5:00PM

Do I need to schedule an appointment for a test drive?

Walk-ins are welcome, but we recommend scheduling a test drive in advance to ensure the vehicle you want is available.

Buying & Financing

Do you offer financing?

No, we do not offer finance but we are FCA regulated therefore we can complete transactions where customers find their own finance company.

Do you accept trade-ins?

Yes, we accept trade-ins. Bring your vehicle in for an appraisal, or use our online tool to get an estimated value.

Can I buy a car online?

Yes! You can browse inventory, request a walk around video, and even schedule delivery or pickup-all online.

Used & Certified Pre-Owned Vehicles

What does your warranty cover?

Engine, Gearbox and Electrical Components - Wear and Tear items e.g. Brakes, Suspension, Tyres are not included under our warranty. Parts and Labour costs are covered but Recovery and Diagnostics are not covered. Warranty repairs are valid for back to site repairs only.

Do your used cars come with a warranty?

All of our vehicles under 100,000 miles are sold with a 3 Month Warranty, some vehicles over 100,000 miles are sold with a 1 Month Warranty.

Vehicle Service & Maintenance

Do you offer service and maintenance?

Yes, we have a full-service center for routine maintenance and repairs. We service all makes and models.

Do you offer vehicle inspections?

Absolutely. We provide comprehensive multi-point inspections for your peace of mind.

Returns

Do you have a return or exchange policy?

We follow the Consumer Rights Act 2015 for all Return Enquiries. Please have a look at our CRA 2015 page for further details.

Contact & Support

How can I contact you?
Can I follow you on social media?

Yes! Follow us on Facebook, Instagram, and Twitter for the latest updates, promotions, and vehicle arrivals.

Still have questions?

Visit our Contact Us page or call us at 0121 798 2352 – we’re here to help!

Chat with us!

How would you like to talk to us?